Apex Tent Vault – Cookie Policy

Last updated: 2 August 2026
Version: 1.0

This Cookie Policy explains how Apex Tent Group Ltd, trading as Apex Tent Vault, uses cookies and similar technologies when you visit our website.

This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.

1. About Us

Legal business name: Apex Tent Group Ltd
Trading name: Apex Tent Vault
Email: info@apex-tent-vault.com
Telephone: +44 7436 473526

In this policy, “we”, “us” and “our” refer to Apex Tent Group Ltd, trading as Apex Tent Vault.

2. What Are Cookies?

Cookies are small text files placed on your computer, mobile telephone, tablet or other device when you visit a website.

Cookies can help a website:

Operate correctly and securely.
Remember your settings and preferences.
Provide online booking and payment functions.
Understand how visitors use the website.
Identify and correct website-performance problems.
Measure the effectiveness of advertising.
Provide relevant content and advertising where permitted.

Some cookies are placed directly by our Wix website. Other cookies may be placed by third-party services used or connected to our website.

3. Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for our website to operate properly.

They may be used to:

Keep the website secure.
Detect and prevent fraud.
Remember your cookie choices.
Enable customer accounts and login features.
Maintain booking sessions.
Operate shopping-cart and checkout functions.
Process payments.
Balance website traffic.
Provide services you have requested.

Essential cookies do not normally require consent because the website cannot function properly without them.

You may be able to block essential cookies through your browser settings. However, doing so may prevent certain parts of our website, including bookings and payments, from working correctly.

Functional Cookies

Functional cookies allow our website to remember choices you make and provide additional features.

They may remember:

Your language or region.
Login details.
Booking information.
Display preferences.
Previous choices and settings.

If you reject functional cookies, some personalised website features may not operate correctly.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors use the Apex Tent Vault website.

They may collect information about:

Pages visited.
Time spent on the website.
Buttons and links selected.
How visitors reached our website.
Browser and device type.
Website errors.
Website loading and performance.
Approximate geographical location.

We use this information to monitor website performance, understand which services interest our visitors and improve the website.

Analytics cookies will only be used where legally permitted and, where required, after you have provided consent.

Advertising and Marketing Cookies

Advertising and marketing cookies may help us measure promotions and provide more relevant advertising.

These cookies may:

Record visits to our website.
Measure advertising campaigns.
Identify whether an advertisement resulted in a booking.
Limit how often an advertisement is displayed.
Help create advertising audiences.
Provide advertising relating to our services.

Marketing cookies may be placed by third-party advertising or social-media providers.

We will request your consent before using advertising and marketing cookies where consent is legally required.

You can continue using our website if you reject these cookies, although advertising may be less relevant.

4. Cookies Used by Wix

The Apex Tent Vault website is created and hosted using Wix.

Wix may place cookies required for:

Website security.
Fraud detection.
System monitoring.
Customer accounts.
Booking services.
Shopping-cart functions.
Checkout and payment functions.
Website stability.
Remembering cookie preferences.

Some Wix cookies are essential to the operation of the website. Other Wix cookies, or cookies from services connected through Wix, may require your consent.

The exact cookies used may change depending on the Wix applications and website features we have enabled.

5. Booking and Payment Cookies

When you make a booking or payment through our website, cookies may be used to:

Remember the selected service.
Maintain your booking session.
Process your appointment request.
Complete checkout.
Confirm payment.
Prevent fraudulent transactions.
Remember information while you move between pages.

Payment information may be processed by Wix Payments or another payment provider shown during checkout.

Payment providers may place their own essential security and fraud-prevention cookies. Their use of information is also governed by their respective privacy and cookie policies.

6. Third-Party Services

Depending on the features active on our website, cookies may be placed by services such as:

Wix.
Wix Bookings.
Wix Payments or another payment processor.
Google Analytics.
Google Maps.
Google Ads.
Meta or Facebook.
Instagram.
Embedded video providers.
Email-marketing providers.
Applications connected through the Wix App Market.

These providers may collect information according to their own privacy and cookie policies.

The inclusion of a provider in this policy does not necessarily mean that every service is currently active. The cookie-preference tool displayed on our website should provide the most up-to-date information about active cookies.

Apex Tent Group Ltd will review the website’s cookies when applications or services are added or removed.

7. How Long Cookies Remain on Your Device

Cookies may be either session cookies or persistent cookies.

Session Cookies

Session cookies are temporary. They generally expire when you close your browser or finish your website session.

Persistent Cookies

Persistent cookies remain on your device for a set period or until you delete them.

The exact duration depends on the cookie’s purpose and the provider that placed it.

Our cookie banner or cookie-preference tool should provide further information about individual cookies, their purpose, provider and expiry period.

We will not retain cookie information for longer than reasonably necessary for its stated purpose.

8. Your Cookie Choices

When you first visit our website, you should be shown a cookie-consent banner.

The banner allows you to:

Accept all cookies.
Reject non-essential cookies.
Select which cookie categories to permit.
Review information about cookies.
Change your preferences.

Essential cookies may operate without consent because they are necessary for the website or service you request.

Non-essential cookies will only be activated where an appropriate lawful basis exists and consent has been obtained when required.

Your choice may be recorded using an essential cookie so that we can remember your preference.

We may ask you to make another choice if:

Your saved preference expires.
We introduce new cookie categories.
Our use of cookies changes significantly.
Legal requirements change.

9. Changing or Withdrawing Consent

You can change or withdraw your cookie consent at any time using the Cookie Settings link or button on our website.

Withdrawing consent does not affect the lawfulness of cookies used before consent was withdrawn. It will prevent the relevant non-essential cookies from being used in the future.

You may need to refresh the website or clear existing cookies before your updated preferences take full effect.

For assistance, contact us at info@apex-tent-vault.com.

10. Managing Cookies Through Your Browser

Most web browsers allow you to:

View cookies stored on your device.
Delete cookies.
Block all cookies.
Block selected cookies.
Block third-party cookies.
Receive a warning before a cookie is placed.

Instructions are normally available in your browser’s privacy or security settings.

Blocking all cookies may prevent parts of the Apex Tent Vault website from working. This may include customer accounts, bookings, checkout and payments.

11. Personal Information Collected Through Cookies

Some information collected through cookies may be considered personal information, particularly where it is connected to:

An IP address.
Device identifier.
Customer account.
Email address.
Online booking.
Payment transaction.
Advertising profile.

We handle this information in accordance with our Privacy Policy and applicable UK data-protection law.

Depending on the purpose, we may rely on:

Your consent.
Performance of a contract.
Compliance with a legal obligation.
Our legitimate business interests, where appropriate.

We will rely on consent where legally required for non-essential cookies and similar technologies.

12. International Processing

Wix and some of the third-party services used by our website may process or store information outside the United Kingdom.

Where required, appropriate safeguards will be used to protect personal information transferred internationally.

These safeguards may include:

UK adequacy regulations.
Approved contractual protections.
The UK International Data Transfer Agreement.
The UK Addendum to standard contractual clauses.
Another legally permitted transfer mechanism.

Further information about international processing is available in our Privacy Policy and the relevant provider’s privacy notice.

13. Protecting Your Information

Apex Tent Group Ltd takes reasonable technical and organisational measures to protect information collected through our website.

However, no website, internet transmission or electronic-storage system can be guaranteed to be completely secure.

Please contact us immediately if you believe your personal information or customer account has been compromised.

14. Changes to This Cookie Policy

We may update this Cookie Policy when:

Our website changes.
We add or remove a Wix application.
Our booking or payment system changes.
We begin or stop using analytics or advertising services.
Legal or regulatory requirements change.

The latest version will be displayed on the Apex Tent Vault website with the date it was last updated.

Material changes may also be brought to your attention through our cookie banner or another appropriate notice.

15. Contact Us

If you have questions about this Cookie Policy or our use of cookies, contact:

Apex Tent Group Ltd
Trading as: Apex Tent Vault
Email: info@apex-tent-vault.com
Telephone: +44 7436 473526

You may also raise data-protection concerns with the Information Commissioner’s Office through its website at www.ico.org.uk.